Effective date: September 17, 2025

The Dolphin Exchange respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, why, and how you can control your information.

1. Information we collect

Information you give us

• Contact details you provide (name, email address) when you sign up, join the movement, or contact us.
• Donation information (billing name, email) — we do not store full payment card numbers on our servers (see Payments below).
• Any messages, comments, or content you submit to the site.

Information we collect automatically

• Usage data, such as pages you visit, device/browser type, IP address, and analytics data, to help us improve the site.
• Cookies and similar technologies are used to remember preferences and show basic site functionality.

2. How we use your information

We use your information to:

• Respond to your messages and requests.
• Send occasional updates, event notices, and newsletters if you opt in.
• Process donations through secure third-party payment processors.
• Improve and operate our website and understand how people use it.
• Comply with legal obligations.

We will never sell your personal data to third parties.

3. Donations and payments

Donations are processed by third-party payment providers (for example, Stripe, PayPal, or similar). These providers collect and store payment card details; The Dolphin Exchange receives only the transaction details needed to record your donation (amount, date, and donor contact information). Please review the payment provider’s privacy policy for details about how they handle payment data.

4. Cookies and tracking

We use cookies and similar technologies to:

• Keep you logged in during a visit,
• Remember preferences,
• Collect anonymous analytics to improve the site.

You can disable cookies in your browser, but some features of the site may not work properly.

5. Third-party services

We may use third-party services (analytics, hosting, email providers, social platforms) that collect or process information on our behalf. These providers have their own privacy policies. We require vendors to protect your data and only use it for the services they provide to us.

6. Your choices and rights

• Email communications: You can opt out of marketing emails at any time using the unsubscribe link in our emails or by contacting us.
• Access & correction: You may request access to, correction of, or deletion of your personal information. We will respond to requests as required by applicable law.
• Legal rights: Depending on where you live, you may have additional rights (for example, under GDPR or CCPA). Contact us (below) and we’ll explain what applies and how to exercise your rights.

7. Security

We take reasonable steps to protect your information, including administrative, technical, and physical safeguards. No website or email is completely secure, so we cannot guarantee absolute security. If we learn of a breach that affects your personal data, we will follow applicable notification laws.

8. Children

The Dolphin Exchange is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us and we will promptly delete it.

9. Data retention

We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy here with a new effective date.

11. Contact us

If you have questions, want to exercise your data rights, or request that we delete your data, please email us at connect@thedolphinexchange.com